Brief Summary of Conversational Intelligence

In the book Conversational Intelligence – How Great leaders build trust and get extraordinary results,  Judith Glaser talks how building trust and relationships are key to making great leaders effective.

The crux of Conversational Intelligence is knowing that the words we use, and how we use them, has a direct impact on the brain neurochemistry of the people who hear what we say. This is real power, and those who understand the incredible influence of words are able to use them more effectively to lead, sway, and impact other people.

Here is a link to the summary   –> Brief Summary of Conversational Intelligence


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